The tagging facilty enables one to assign a selection of emails to a tag name. At any stage, emails associated with a tag can recalled. It is different to the Save Search feature in that the actual search query is not saved - only selected emails.
The tagging feature is useful when fulfilling email records requests. For example, say specific emails are requested for auditing purposes, these emails can be tagged with a request ID such that all the emails associated with the request can be referred to at later stage.
To tag a selection of emails:
- perform a search in the usual way
- Click the checkboxes corresponding with the emails to be included in the tag
- Click the Tag icon in the Search Toolbar (to the right of the Deselect All)
- Enter a tag name in the box
- Click Save Tag button
To recall emails associated with a tag:
- Click the Tag icon in the Search Toolbar (to the right of the Deselect All)
- Click the tag name entry box (a drop down should appear)
- Select the desired saved tag name
- Click the down arrow in the Save Tag button
- Click Load Tag
All emails associated with the tag should be retrieved and displayed in the search results.